How might we learn from and support the mental health of frontline healthcare workers during the COVID-19 pandemic?

The Service Design Network New York Chapter featured the Emergency Design Collective at their most recent virtual Meetup to learn how they’re tackling problems and finding solutions to healthcare during the global pandemic.

In response to a potential blood shortage triggered by a shelter-in-place order in the San Francisco area, a multidisciplinary team at an academic medical center partnered with a major blood provider to create a safe and sustainable blood drive model during the Covid-19 pandemic. As part of a broad effort to disseminate this model, they describe the process in this case study.

Leaders at a 150-bed community hospital in California partnered with a collective of human-centered designers to rapidly address a sudden drop in emergency department visits after a statewide stay-at-home order was issued. The initiative developed targeted messaging to assuage patient fears about safety and remind patients not to ignore heart and stroke symptoms.

How might we increase the number of students who can participate in MentorOn without (1) increasing the founder’s workload and (2) decreasing the quality of the participant experience?

How might we help nursing home caregivers feel more valued?

In June, EDC co-founders Amanda Sammann, MD and Nick Dawson, MHA partnered with The Gap to share the dos and don’ts of wearing a mask to keep us, our families, and our communities safe.

The COVID-19 pandemic has led to the cancellation of thousands of community blood drives. This playbook walks you through safely planning and holding your own community blood drive.

Emergency department volume is down nearly 50% as the country struggles with the Covid-19 epidemic.