CURRENT PROJECTS
Learn how we’re solving the most urgent challenges with how-to guides, insights, resources and solutions. We are constantly iterating – stay tuned for more. Please feel free to share widely, and let us know your feedback.





Insights & Opportunities about Frontline Healthcare Workers’ Mental Health
How might we learn from and support the mental health of frontline healthcare workers during the COVID-19 pandemic?


Publication: Celebrating Service Design Day with the Emergency Design Collective
The Service Design Network New York Chapter featured the Emergency Design Collective at their most recent virtual Meetup to learn how they’re tackling problems and finding solutions to healthcare during the global pandemic.

Publication: NEJM Emergency Blood Drives During the Covid-19 Pandemic: A New Model of Collaboration among UCSF Leadership, Medical Students, and a Community Partner
In response to a potential blood shortage triggered by a shelter-in-place order in the San Francisco area, a multidisciplinary team at an academic medical center partnered with a major blood provider to create a safe and sustainable blood drive model during the Covid-19 pandemic. As part of a broad effort to disseminate this model, they describe the process in this case study.

Publication: NEJM Where Are All the Patients? Addressing Covid-19 Fear to Encourage Sick Patients to Seek Emergency Care
Leaders at a 150-bed community hospital in California partnered with a collective of human-centered designers to rapidly address a sudden drop in emergency department visits after a statewide stay-at-home order was issued. The initiative developed targeted messaging to assuage patient fears about safety and remind patients not to ignore heart and stroke symptoms.

Supporting Teens through Social Distancing: MentorOn Partnerships
How might we increase the number of students who can participate in MentorOn without (1) increasing the founder’s workload and (2) decreasing the quality of the participant experience?

Caring for the Caregivers: Introducing the #CaregiverKudos Campaign
How might we help nursing home caregivers feel more valued?

Wear it well: a face mask guide
In June, EDC co-founders Amanda Sammann, MD and Nick Dawson, MHA partnered with The Gap to share the dos and don’ts of wearing a mask to keep us, our families, and our communities safe.

Planning a blood drive during COVID-19: A Playbook
The COVID-19 pandemic has led to the cancellation of thousands of community blood drives. This playbook walks you through safely planning and holding your own community blood drive.

The H Corp - why we need an entirely new type of company
We need is a new type of company, something we're calling an H Corp. We need organizations that choose to maximize the health and wellbeing of their employees, customers, and communities — doing well and being well.

Emergencies Still Happen in a Pandemic
Emergency department volume is down nearly 50% as the country struggles with the Covid-19 epidemic.

Notes from the Field: Provider Education
How a small group is working to design an online curriculum for healthcare workers dealing with COVID-19 across the world

Notes from the Field: Low-Density Communities and the Covid-19 Pandemic
Taking a community-first approach in providing low-density communities that are currently experiencing few Covid-19 symptomatic cases with mitigation strategies.

Notes from the Field: The Challenge of Social Distancing for Teenagers
How might we make social distancing for high school-aged teens easier?”

End of Life During The COVID-19 Pandemic: Key Insights
How might we design for this uniquely challenging period to support the dying, their families and loved ones, the medical system providing care, and communities in grieving?

Mental Health in the Era of COVID-19
How might we support mental health and coping strategies for wellbeing during the COVID-19 pandemic?